FAQ

Below you will find a list of frequently asked questions, simply click on a question to view the related answer. If you find that your question is not answered here, please write to us using the Contact Us page or give us a call during our regular hours of operation.

Where is Hosa Technology located?

Our main office and warehouse are located in Buena Park, California. Most Hosa products and services are at this location, although we recently opened a second warehouse in Taiwan for our international distributors. You can visit our About Us page for more details.

Can I buy Hosa products directly from your website?

We do not sell direct to the public on our website. There are many authorized Hosa resellers with physical and/or online stores for you to choose from. Please use our US Dealer Locator or Online Retailers pages to find the most convenient one for you.

Does Hosa have a storefront?

Hosa Technology does not have a store, as we do not sell to the public. Please use our US Dealer Locator to find the authorized Hosa reseller nearest you.

Do you ship internationally?

Hosa Technology does not sell to the public but we have distributors in most areas of the world that can direct you to a local reseller. You can find the distributor for your area by going to our International Distributors page.

My Hosa product has stopped working. What should I do?

Hosa Technology stands behind its products. If you are having problems with any of our products, please let us know. If covered by our warranty, we’ll repair or replace it in accordance with our warranty procedure. You can call us during hours of operation or simply complete the form on the Contact Us page and we’ll reach out to you as soon as possible.

What is Hosa’s warranty?

All Hosa cables and adaptors are covered by a limited lifetime warranty. All other Hosa products are covered by a one year warranty. You can find full details on our Warranty page.

I purchased a Hosa USB interface and I’m having trouble setting it up. Where can I get assistance with setup?

You can find step-by-step instructions in our Downloads section or on the product page for your particular model. You can also email us your issue or call us during hours of operation and we’ll be happy to assist you.

I am a reseller in need of a cable line. How do I become an authorized Hosa reseller?

We’ll be happy to explain the procedure to you. Please write to us using the Become A Hosa Dealer page or call us during hours of operation that we may put you in contact with a Hosa representative in your area.